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Understanding the True Identity of Things

Our market-leading customer identity products and solutions help you connect people, data and devices, and things, in a secure and compliant way.

IoT is a massive growth opportunity — and it’s only getting bigger

Connected “things” that marry the physical and digital worlds to create new experiences and unlock new possibilities for consumers are impacting our lives in new ways every day. IoT brings a new level of machine intelligence to the digital world, ushering in sweeping changes to everything from how consumers monitor their health to how cities operate, along with some significant new challenges for digital leaders.

Identity: The heart of IoT

Gigya’s features, functions and proven implementation strategies and methodologies can help maximize ROI for your IoT investment, while helping to protect your business and establishing a flexible platform for future innovation.

Three Pillars of Gigya’s IoT Solution

How can Gigya’s CIAM platform can help improve your IoT customer experience? By securely connecting consumers to your digital touchpoints through seamless registration and login, unifying customer profile and IoT data, and integrating data into downstream applications to drive more relevant experiences that are respectful of your customers’ privacy.

Streamline Registration

Frustrating device registration processes are an instant roadblock to customer relationships.

Gigya helps you create a more consistent, streamlined, and frictionless registration process that encourages engagement.

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Unify Data for Better Customer Experience

Consumers want more valued and meaningful digital experiences.

Gigya helps enterprises drive better marketing with consumer-sourced, first-party data to create more relevant experiences.

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Build Trust Through Transparency

Consumers don’t understand how much or what kind of data streams from their devices.

Gigya helps you build trust and loyalty with customers by putting them back in control with robust profile, preference and consent management.

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Identity-driven Customer Relationships Are Our Business

A Standards Based Approach

Gigya’s well-documented approach to customer identity and preference management implementation is based on open standards such as OpenID Connect, OAuth 2.0 and JSON Web Tokens (JWT). This makes it both easier and faster for developers to integrate customer identity data into your sites and applications — and ultimately into your customers’ devices.

A Commitment to Privacy

Our platform is designed to help our enterprise clients manage customer identity data in a way that meets compliance with many laws and regulations pertaining to the collection and processing of consumers’ personal data, with features designed according to “privacy-by-design” principles.

A Better Way to Handle Audits

Gigya Enterprise Preference Manager is built according to “privacy-by-design” practices and principles, with all customer profile, preference and consent data captured and stored in a secure, audit-ready vault. This gives your business access to a complete history of each customer’s preferences and consent settings to help address audit requests.

Do you hear that ticking sound? We sure do. The EU’s General Data Protection Regulation (GDPR) will be enforced on May 25, 2018, and penalties for non-compliance are harsh. Do you have a plan? If not, download our CIAM GDPR Readiness Toolkit to start planning now.

Gigya has updated its Privacy Policy as Gigya, Inc. has been acquired by SAP America, Inc. and Gigya has updated the information regarding how we collect and use your Personal Data. You can see the updated Privacy Policy here.