Gigya is now SAP Customer Data Cloud. Learn more
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Information Security and Data Privacy Practices


You can find the latest information and resources produced by SAP Customer Data Cloud from Gigya as well as the suite of products comprising the SAP Cloud Platform on the SAP Customer Experience website.

Visit SAP Customer Experience resources

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SAP® Customer Data Cloud from Gigya uses industry-standard systems and practices for IT security management, access control, password management, security for system operations, software development, networks, HR, facilities, delivery, and operations as well as an incident response program, strong authentication for customers, and legal compliance. The four pillars of our security and privacy posture are:

  • Infrastructure: Five state-of-the-art regional data centers for optimized performance, scalability, and data localization compliance.
  • Data Security: ISO 27001 and ISO 27018:2014 certification and multiple levels of security  protect data with both physical and virtual safeguards.
  • Compliance: Full lifecycle enterprise preference and consent management and built in social network  terms of service functionality ensure responsible data management.
  • Privacy Policies: Increased transparency in data practices and self-service customer control of personal data helps establish and maintain trusted digital relationships.

Gigya has updated its Privacy Policy as Gigya, Inc. has been acquired by SAP America, Inc. and Gigya has updated the information regarding how we collect and use your Personal Data. You can see the updated Privacy Policy here.