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Gigya Leads in New Forrester Wave™ – Find Out Why

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On June 15th, 2017, Forrester Research published their inaugural Wave report on the Customer Identity and Access Management (CIAM) industry, scoring a total of eight vendors including Salesforce, Microsoft, Gigya, Janrain, Ping Identity ForgeRock, Auth0 and LoginRadius. The report presents a number of key capabilities for managing customer identity, based on two main objectives for a successful CIAM implementation:

  • The ability to deliver an optimal customer experience while managing customers’ consent and preferences
  • Support for the highest possible level of data privacy and security to prevent fraud and enable compliance with shifting global data regulations

Jason Rose, senior VP, marketing at Gigya, gets into the details of the Wave and the methodology used to rank the qualifying providers.

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