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Customer Service & Support

Gigya's Professional Access Management Services Team ensures that you get the most out of your Gigya implementation.

Get the resources you need to drive business results around the clock.

Implementation Management

Get a dedicated implementation manager to oversee your account and serve as your main point of contact across all projects. Your IM will guide you through the implementation process and help you navigate product best practices, strategies and more.

Technical Consulting

Gigya’s implementation engineers provide training and recommendations for integration best practices, system architecture, data migration and more, as well as hands-on assistance with implementation coding.

User Experience (UX) Consulting

Our UX experts help you customize touchpoints to drive acquisition, retention and desired user behaviors, as well as streamline user flows across channels and devices.

Best Practices Consulting

Learn how to effectively capture and leverage customer identity data, optimize registration flows and improve personalization to help achieve your business goals.

Loyalty Strategy

Gigya’s loyalty consultants help you build custom, optimal activity tracking into your gamification and loyalty roll out, as well recommend incentives to drive high-value behaviors.

Relationship Review

Receive feedback based on recommended integration strategy and analytics data, and get recommended next steps to improve and grow your implementation based on your evolving business goals.

24/7 Support

Our identity management support team is available around the clock to address any technical or strategy-related questions that may arise.

“Support team has been very helpful and very responsive. They are always eager to bring new features to our attention. They just make sure that we get the most out of the product. This is much appreciated.”

Major League Gaming

Clarke Foley

Major League Gaming

Gigya has updated its Privacy Policy as Gigya, Inc. has been acquired by SAP America, Inc. and Gigya has updated the information regarding how we collect and use your Personal Data. You can see the updated Privacy Policy here.