Gigya’s Customer Identity Management platform helps today’s enterprises build great customer experiences at scale while balancing data privacy and security.
Get ready for GDPR
Do you hear that ticking sound? We sure do. The EU’s General Data Protection Regulation (GDPR) will be enforced on May 25, 2018, and penalties for non-compliance are harsh. Do you have a plan? If not, download our CIAM GDPR Readiness Toolkit to start planning now.
Establish meaningful connections — based on trust — that encourage customers to self-identify and engage.
Lite Registration is a premium, add-on service for Gigya’s Customer Identity Management platform. It enables clients to offer their customers online sign-ups that require only an email address, with no need for a password and only the customer’s consent needed for activation. This helps drive customer engagement with newsletters, promotional offers, “contact us” and other demand generation forms, and businesses can then move subscribers toward full account conversion using optimized email-based marketing programs.
Create rich profiles progressively and increase online conversions with pre-built scalable, responsive and customizable screen-sets, conditional workflows, and tools for online registration, social login, and identification management.
Create a seamless user experience across multiple websites with a turnkey authentication solution that syncs customers’ login states as they navigate from one web property to another, or even to a third party application that sits within your site. Easy to implement and expand upon, Gigya SSO integrates with Social Login and traditional registration.
Network Protected Identity (NPI)
Guard against account takeover attacks by leveraging Gigya’s ability to monitor the 1.2 billion identities managed by our platform and step up security when irregularities are detected.
Enable true permission-based marketing by unifying customer identity data in a secure, compliant and privacy-friendly platform.
Leverage transparent user self-service profile management features that foster customer trust and unify all types of structured and unstructured customer information in a centralized, secure and privacy-compliant database.
Centralize preference management in a single solution that is both comprehensive and easy to manage, and deliver a transparent experience that helps build more trusted customer experiences and relationships.
Identity Access and Customer Data
Identity Access allows businesses to easily manage high volumes of user records and get a complete view of any customer within their database from a user-friendly dashboard. Information available for query includes social, system, registration, account, loyalty and behavioral data.
Gigya’s platform offers developers, business users and administrators flexible and comprehensive options for implementation, optimization and administration that conserve time and resources. Manage access to Gigya’s admin console, API calls and specific data fields with role-based permissions, and track changes to customer records and administrative activities with a complete audit log.
Gain useful insights into customers’ demographics, interests, social behavior and more, and perform quick and easy cross segmentation that drives more relevant and effective marketing programs. Customer segments can be downloaded and exported to Identity Access for granular user management.
Easily extract, transform, and load customer identity and profile data in bulk between Gigya’s platform and virtually any application, service or data warehouse.
Analyze customer demographics and behaviors, with the ability to query on any number of attributes and easily integrate with leading analytics providers.
Behavioral Data Analytics
Drive more revenue by defining and tracking custom on-site activities such as purchases and ad clicks and tie online behaviors directly to marketing and sales KPIs.