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Customer Profile Management

Manage an unlimited volume and variety of user data to create a single customer identity profile view across digital channels.

Gigya Profile Management Product

A Profile Management system and identity repository makes it easy to manage your entire user base in a single, secure, cloud-hosted repository. Consolidate and index any type of customer data, including demographic, social, behavioral and more, in a dynamic schema database to easily search and segment user records.

Seamlessly pass user data to and from your existing marketing platforms, all while maintaining automatic data privacy compliance.

Single Customer View Database

Collect and consolidate information across digital channels and data silos into a single, dynamic source of truth for unified, more complete customer profiles.

Handle All Data Types

The dynamic schema database makes it possible to manage an unlimited volume and variety of data from multiple sources, including legacy systems and social networks.

Turn Data into Action

Search and segment data at scale using any combination of attributes, and easily export insights via 50+ pre-built integrations with leading marketing platforms.

Improve Data Quality

Keep your data clean and accurate through automatic indexing, field normalization across sources and real-time updates to reflect users’ social profile changes.

Protect & Perform

Manage data responsibly and reliably with continuous backup and protection via both physical and virtual safeguards, ISO 27001:2013, ISO 27018:2014, and SOC 2 certification and enterprise-grade scalability.

Maintain Privacy Compliance

Adhere to ever-evolving data regulations with automatic social network policy updates, regional data compliance and globally distributed data centers.

Dynamic Schema Architecture

Flexibly accommodate and aggregate both structured and unstructured data, without the need to preconfigure database fields.

Privacy & Protection

Gigya’s platform is Safe Harbor and ISO27001 certified, social privacy compliant and regularly scanned by PCI-approved vendors.

Fully-Indexed Data

Automatic indexing makes it easy to search and segment your data by any combination of attributes to seamlessly export data to your other systems.

“Gigya's Customer Identity Management Platform has given us a competitive edge by helping us build better relationships with both our sponsors and our viewers.”

Medialaan Testimonial

Wouter Mertens

New Media Architect

“Gigya's technology continues to save us significant development time and resources, as well as enables us to offer our readers seamless usability without sacrificing security.”

Harvard Business Review

Kevin Newman

Director of Technology
Harvard Business Review

“Associating consumers' on-site activity with verified user identities using Gigya ... is helping us grow a collection of first-party permission-based data, which provides us with a deeper understanding of our customer base.”


Marcio Orlandi

Digital Presence Governance
Technology Buyer

All Your User Records, One Source of Truth

Manage customer identities and data at scale while minimizing maintenance and eliminating update cycles with Gigya’s cloud-based platform. Our dynamic schema repository is purpose-built to handle an unlimited variety of structured and unstructured data, including demographic, social, behavioral, interest, transactional and more, whether from your system or any third-party services you connect to. Gigya normalizes, indexes and reconciles all this data into actionable and up-to-date user profiles.

Break down data silos and create a single source of truth by synchronizing data from any owned sites and apps or third-party providers in one place. Gigya ensures that your data is secure by complying with ISO 27001 standards, so sensitive information like personally identifiable information (PII) is encrypted in-transit and at-rest. We also keep up with all privacy policies and regulations so you don’t have to, as well as help you maintain tight control over privileged user access with robust roles and permissions.

Learn More

Gigya has updated its Privacy Policy as Gigya, Inc. has been acquired by SAP America, Inc. and Gigya has updated the information regarding how we collect and use your Personal Data. You can see the updated Privacy Policy here.