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Gigya's Customer Identity and Access Management Platform

Turn unknown visitors into known, loyal customers

Why Customer Identity and Access Management?

As businesses transform digitally, they face big challenges driven by mega-trends in the global marketplace:

  • Consumer demand for more seamless and relevant experiences across devices and channels in exchange for their data
  • An onslaught of new regional data protection and privacy regulations and the ever-changing policies of social networks and other identity providers (IdPs)
  • Rise of account takeovers and data breaches in the wake of poor password usage

Gigya: Born from a customer-first approach

As the leader in customer identity and access management (CIAM), Gigya helps businesses identify, engage and build a single view of each customer, to better understand who they are and fuel relevant, personalized experiences across their journey — from awareness to advocacy. Our platform is designed to meet privacy, compliance and security best practices without sacrificing user experience.

Our platform enables businesses to:


Securely identify, register, and engage customers across channels and devices

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Capture a wealth of first-party data and build rich, actionable user profiles that respect consumer privacy

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Drive maximum business value by integrating customer data into every marketing, sales and services application

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Get ready for GDPR

Do you hear that ticking sound? We sure do. The EU’s General Data Protection Regulation (GDPR) will be enforced on May 25, 2018, and penalties for non-compliance are harsh. Do you have a plan? If not, download our CIAM GDPR Readiness Toolkit to start planning now.

Built for the Enterprise

For global enterprises, managing multiple digital properties across many brands should be easy.

Gigya offers a cloud-based platform for the enterprise that scales to billions of identities, responds instantly, and is built to support the demand of managing thousands of digital properties across hundreds of brands, while consistently providing a best-fit digital customer experience. Our platform can grow and adapt with your business and delivers quick time-to-value, simple implementation and management, and the ability to change once and update everywhere.

Gigya's Enterprise Platform Features

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Web-Scale Performance and Availability

Gigya’s cloud-based Customer Identity Management platform accommodates millions of identities and billions of data points at the velocity experienced by today’s global digital enterprises.

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Designed for Privacy and Compliance

Gigya centralizes management of consumer data with a single, end-to-end solution built specifically for managing customer identity data, with features designed according to “privacy-by-design” principles.

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Easy to Manage and Administer

Gigya’s platform gives developers, business users and administrators comprehensive options for implementation, optimization and administration that save time and resources while still offering maximum flexibility.

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Comprehensive and Intelligent Security

Our platform features state-of-the-industry infrastructure, advanced authentication and authorization functions, data federation, NIST-approved encryption, and specialized protection against DDoS and account takeover attacks.

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Gigya has updated its Privacy Policy as Gigya, Inc. has been acquired by SAP America, Inc. and Gigya has updated the information regarding how we collect and use your Personal Data. You can see the updated Privacy Policy here.