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Gigya Receives Highest Product Score for the Business-to-Consumer Use Case in Gartner’s IDaaS Worldwide Critical Capabilities Report

MOUNTAIN VIEW, Calif., October 12, 2016 — Gigya, the leader in Customer Identity Management, announced today that Gartner, Inc., the leading provider of research and analysis on the global information technology industry, has given Gigya the highest product score in the Business-to-Consumer (B2C) use case, with a score of 4.12 out of 5, in the report “Critical Capabilities for Identity and Access Management as a Service, Worldwide.”1

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The report evaluated the suitability of 18 vendors for three Identity as a Service (IDaaS) use cases: Workforce To SaaS, Traditional/Legacy Workforce, and Business-To-Consumer.

Patrick Salyer, chief executive officer of Gigya, said: “We are honored to have Gartner, one of the most influential voices in IT, give Gigya the highest product score for the B2C use case in IDaaS, which we believe validates the importance of customer identity management as a service. Digital marketers, IT teams and risk managers face new opportunities – and new challenges – in building trusted relationships that transform unknown online users into known customers. Gigya is committed to helping our clients around the world to connect with consumers across the web, mobile devices and the Internet of Things; collect relevant profile information; and convert that data into a personalized customer experience.”


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner “Critical Capabilities for Identity and Access Management as a Service, Worldwide,” by Neil Wynne and Gregg Kreizman, 29 September 2016.

About Gigya

Gigya’s Customer Identity Management platform is helping companies build trusted digital relationships with over 1.1 billion consumers. With Gigya’s technology, businesses increase registrations and identify customers across devices, consolidate data into rich customer profiles and provide better services, products and experiences by integrating data into marketing and service applications. For global businesses operating in an increasingly complex regulatory landscape, Gigya optimizes compliance and customer trust, with discrete regional data centers and customer self-service options for managing profile, preference, opt-in and consent settings. More than 700 of the world’s leading businesses rely on Gigya to build identity-driven relationships and to provide scalable, secure and compliant customer identity and access management.

Media Contact

Mike Langberg, Gigya
+1 650 353 7249

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