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The Consumer Insights and GDPR Readiness Tour 2018 – Antwerp

May 22, 2018
Antwerp, Belgium

Make or break the customer experience. Do you know what your customers expect from you? We would like to invite you to our EMEA Tour 2018 focused on giving you Insights to transform your customer interactions and helping your organization to get ready for GDPR.

  • Consumer Insights report – hear about consumer preferences from around the world
  • Explore the most critical components of GDPR and the solutions to help clients meet GDPR compliance
  • Client Stories – hear how they are turning this to their advantage

Register today


Time Session
10:00 Registration, coffee/tea with bites
Host | Marnick Vandebroek, Stand Up Company
10:15 Welcome | Bart Nys, SAP Hybris
10:30 Katoen Natie | Lorenz Hertoghs, Katoen Natie
10:45 The evolution of a biotech company: Ablynx | TheValueChain
TheValueChain will contribute with a strong customer case in the healthcare sector. Standard SAP C4C was radically tweaked in function of a strictly regulated environment and its typical terminology. With an agile approach, Hybris was implemented in record time
11:15 Coffee Break
11:30 Data make the world go round | Philippe De Backer, Staatssecretaris Privacy
12:00 GDPR – Now a Competitive Advantage | Ben Sekhon, Gigya
You’re likely aware that GDPR regulators are poised and incentivised to penalise businesses for non-compliance. But, can achieving GDPR compliance actually be a competitive advantage? Learn how Gigya, now a part of SAP, can help you address GDPR requirements while building customer trust and loyalty.
12:30 Gigya & SAP Hybris – Why better together? | Xavier de Hairs, SAP Hybris and Uri Bahar, Gigya
Learn how Gigya’s integration with SAP Hybris Marketing enables brands to easily build and execute more relevant and timely cross-channel marketing campaigns.
13:00 Lunch and innovations – Smart Mirror + Charly Chatbot
You will experience our latest innovations like the Smart Mirror and meet our chatbot Charly
13:45 Partner Speaker | TBC
14:15 Consumer Ingsiht Report | Mark de Bruijn, SAP Hybris
14:45 Stand up to stand out – how to inspire action | Marnick Vandebroek, former PepsiCo and founder Stand Up Company
GDPR, digital transformation, chatbots,…for marketers the daily reality of the fast and disruptive market we are living in. We need to transform to face the challenges of tomorrow. Only thing is…does the rest of our organization think in the same way? Humans are resistant to change, so how do we get them to embrace it. Digital transformation is great when everybody plays along, if not, it’s just a couple of marketers in a meeting room with an idea.
15:30 Networking and drinks

Gigya has updated its Privacy Policy as Gigya, Inc. has been acquired by SAP America, Inc. and Gigya has updated the information regarding how we collect and use your Personal Data. You can see the updated Privacy Policy here.