Sr. Solutions Engineer (Mountain View, CA)
Gigya is growing quickly, and we are expanding our Client Services Engineering team. This team works closely with innovative customers to implement Gigya’s Social Platform. In this position, you will put your expertise to use to influence customer decisions, provide insightful solutions, and guide successful implementations. Be ready to hit the ground running with your technical capabilities, critical and creative thinking, and a passion for fast-paced problem solving. Gigya is at an exciting stage of growth as the social infrastructure market is rapidly expanding. More than 500 leading brands have implemented our technology, and we need smart, energetic, capable engineers to fuel our growth.
The primary function of the Senior Solutions Engineer is to use technical expertise to help customers successfully implement socially-enabled applications.
- Work closely with account managers and customers to facilitate the implementation of socially enabled applications
- Troubleshoot issues reported by clients, involving clients’ websites and mobile applications
- Custom programming work to support tools and processes within Client Services
- Ability to communicate technical ideas to business stakeholders and technical users
- General understanding of software languages
- Broad understanding of enterprise and web architectures
- Basic understanding of mobile platforms
- Critical and creative thinking
- Passion for fast-paced problem solving
- Experience with SaaS preferred
- Web application and server-side development experience required
- Mobile development (iOS and/or Android) experience is a plus
Email: firstname.lastname@example.org to apply for this position