Enterprise-Grade Support & Professional Services
Our Client Services Team ensures that our clients get the most out of their Gigya implementations. With an enterprise-class team of dedicated consultants with direct experience implementing thousands of implementations, including implementation engineers, UX experts, professional designers, and more, you’ll have access to all the resources you need to drive real business results around the clock.
Although we take pride in offering products that don’t require professional support to implement successfully, we understand that some clients prefer a more hands-on experience. In these cases, we offer dedicated technical resources to partner with your development team in offering recommendations around architectural best practices and firsthand implementation support to get you off to a strong start.
Best Practices Consulting
After helping our clients launch thousands of successful Gigya implementations, we’ve gained a wealth of insight into which practices produce the best results. Our consultants will offer guidance regarding where to direct your efforts to yield the maximum return on your investment.
User Experience Consulting
We’ll help you engage your users on a deeper level by providing the most compelling, engaging brand experiences. To help you nurture loyalty, we’ll suggest game mechanics strategies and offer appropriate refinements to ensure that you have the optimal conversion funnel.
Quarterly Business Review
As the consumer landscape continues to evolve, we’re constantly improving our products and services to meet modern market demands. To ensure that your business is fully leveraging all Gigya has to offer, we offer regular reviews to assess how our product updates can better help your business meet your goals. At any time during your implementation, our support team is always here to help you keep your project moving.
Our support team is available around the clock to address any technical or strategy-related questions that arise as you continue to improve upon your implementation.