Create an immersive and completely social shopping experience with Gigya’s social commerce solutions. Gigya’s technology combines the core elements that power ecommerce – product awareness and discovery coupled with customer acquisition and loyalty – into a comprehensive set of features and services that are designed to keep customers engaged and increase shopping cart conversions.
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Customer Acquisition and Insights
Acquire new customers and streamline shopping cart conversions by letting users register and checkout using an existing account from identity providers like Facebook, Paypal, and Google.
Quickly design and manage customer profile pages that allow customers to manage their social settings and keep track of rewards.
Gain deep knowledge of your customers – where they reside, what they like, how many friends they have – and use that information to turn browsers into buyers.
Identify customers who are sharing products, driving referrals, and have a large number of friends and followers.
Give customers a simple way to share your products to social networks like Facebook, Pinterest, and Twitter.
Prompt customers to share immediately after making a purchase or adding a product to their wishlist.
Provide customers with the option to automatically publish custom actions such as making a purchase or posting a product review to their preferred social networks.
Allow customers to publish wishlist items to social networks to increase referral traffic and purchases.
Empower users with the ability to post product ratings and reviews after authenticating with a social account or traditional website credentials.
Give customers a unique way to react to your products and indicate intent by integrating clickable buttons such as “want it”, “must have”, or “stylish”, into product pages.
Allow your users to ask and answer questions on product pages and notify your product experts when a question is asked.
Provide customers with a way to comment on content and products, and easily share posted opinions to their social networks.
Surface customer activity such as friend activity, purchased items, and other meaningful actions to any of your product or content pages.
Feature products that are being shared, reviewed, and purchased in real-time.
Highlight top-rated or most-purchased products on any page.
Let users discover which products and content their friends have shared, reviewed, purchased or added to a wishlist, etc.
Display all relevant activity from product reactions to purchased items through a real-time activity feed.
Reward customers with points, badges, and social status when they complete actions that benefit your business – for example, sharing or posting product reviews.
Build a complete rewards system that enables customers to redeem earned points and rankings for prizes, discounts, and more.
Notify customers about special offers and promotions that you are currently running.
Embed a leaderboard on any of your pages to feature your most active customers and encourage others to work their way to the top.
Configure the leaderboard to put the spotlight on customers who contribute the most or bring in the most referral visits.