• Create an immersive and completely social shopping experience with Gigya’s social commerce solutions. Gigya’s technology combines the core elements that power ecommerce – product awareness and discovery coupled with customer acquisition and loyalty – into a comprehensive set of features and services that are designed to keep customers engaged and increase shopping cart conversions.
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Customer Acquisition and Insights

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• Social Login

  Acquire new customers and streamline shopping cart conversions by letting users register and checkout using an existing account from identity providers like Facebook, Paypal, and Google.

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• Customer Profile

  Quickly design and manage customer profile pages that allow customers to manage their social settings and keep track of rewards.

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• Customer Insights

  Gain deep knowledge of your customers – where they reside, what they like, how many friends they have – and use that information to define a more accurate target audience.

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• Brand Influencers

  Identify your customers who are sharing products, driving referrals, and have a large number of friends and followers.

Product Awareness

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• Product Share

  Give customers a simple way to share your products to social networks like Facebook, Pinterest, and Twitter.

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• Shared Purchases

  Initiate Gigya’s share plugin when customers purchase an item or add a product to their wishlist.

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• Auto-Sharing

  Provide customers with the option to automatically publish custom actions such as making a purchase or posting a product review to their preferred social networks.

Social Engagement

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• Social Reviews

  Empower users with the ability to post product ratings and reviews after authenticating with a social account or traditional website credentials.

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• Product Reactions

  Give customers a unique way to react to your products and indicate intent by integrating clickable buttons such as “want it”, “must have”, or “stylish”, into product pages.

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• Comments

  Provide customers with a way to comment on content and products, and to easily share posted opinions to social networks.

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• Q & A

  Include an area for questions and answers on product pages and notify your product experts when a question is asked.

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• Social Wish List

  Allow customers to publish wishlist items to social networks to increase referral traffic and purchases.

Product Discovery

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• Product Recommendations

  Add product recommendations that include friend activity, purchased items, and other meaningful actions to any of your product or content pages.

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• Trending Products

  Feature products that are being shared, reviewed, and purchased in real-time.

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• Popular Products

  Highlight top-rated or most-purchased products on any page.

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• Products Your Friends Like

  Let users discover which products and content their friends have shared, reviewed, purchased or added to a wishlist, etc.

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• Activity Stream

  Display all relevant activity from product reactions to purchased items through a real-time activity feed.

Customer Loyalty

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• Customer Rewards

  Reward customers with points, badges, and higher levels when they complete actions that benefit your business – for example, a share or posted product review.

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• Customer Credits

  Build a complete rewards system that enables customers to redeem earned rewards for prizes, discounts, and more.

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• Special Offers

  Notify customers about special offers and promotions that you are currently running.

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• Power Shoppers

  Embed a leaderboard on any of your pages to feature your most active customers and encourage others to work their way to the top.

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• Trendsetters

  Configure the leaderboard to put the spotlight on customers who contribute the most or bring in the most referral visits.