Service Features

• Implementation Services – All Gigya clients are assigned a dedicated Client Services Manager who will provide you and your development team with step-by-step instructions for a quick and optimal implementation.
• Technical Documentation – Learn all you need to know about Gigya’s technology with full access to extensive technical documentation on products and services. Get a sneak peak by visiting our developers site here: developers.gigya.com
• Best Practices – We continually monitor client sites and keep track of new and useful trends. By staying ahead of the social curve, we are able to better analyze your site and recommend implementation best practices that work.
• Creative Services – Our design experts can provide you with custom wire-frames to illustrate suggested user flows and work with you to maximize social productivity after implementation.
• Gamification Design – Let our Gamification UI experts do the heavy lifting and design custom badges that attract users and match your site’s personality.
• Testing and Optimization – Getting your site implemented isn’t enough, we are fully committed to providing on-going account management assistance and support, including benchmark analysis so you can optimize your site for maximum social performance.
• Comment Moderation – We offer real-person, 24/7, comment moderation services to protect your website from spammy, negative and other types of unwanted user comments and reviews.

Client Support Team

Every Gigya client is assigned a dedicated three-person team – Client Services Manager, Client Services Engineer and Expert UI Designer – who work with you before, during and after implementation to ensure your site has an optimal user experience.

We define success by social engagement and client satisfaction and are 100% dedicated to making sure your investment in social is worthwhile.