Fueling Digital Innovation with Customer Identities

Identity management has become far more than a key component for defining security and access controls. Understanding customers’ identities through all of their interactions with an organization is key to developing trusted and enduring relationships across multiple channels.

Listen in as Matthias Reinwarth, senior analyst at KuppingerCole, and Suresh Sridharan, Senior Director of Technology & Product Strategy at Gigya, provide an overview of customer identity and access management (CIAM) use cases, architecture, challenges, benefits, best practices, and live implementations.

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