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Gigya’s Wildfire and Socialize technologies are available to all companies free of charge. To assist enterprise class customers,
Gigya offers an additional fee-based program that includes a guaranteed SLA as well as set-up, consulting, and technical support services.
Our best-in-class customer support services will resolve any need that arises. Customers can use any channel they find convenient, including:
Onsite Integration Support
Gigya will send a developer to your office to install our technology. The developer will have your site fully integrated in a matter of days and train your staff on how to implement our technology.
Remote Access Developer Support
A Gigya developer can remotely access your admin panel to troubleshoot issues.
Developer Technical Documentation
All clients have access to a web-based library of technical documentation for all products, including code snippets and implementation best practices.
Email Support
Send an email to Gigya and a developer or business manager will respond by email within 48 hours.
Implementation Consulting
Gigya is available to help your team identify and implement Gigya's technology in the most beneficial ways.
For more information contact:
partners@gigya-inc.com