Create meaningful customer engagement to build out more complete user profiles. Gigya’s fully-integrated, out-of-the-box engagement tools and social plugins enable marketers to measure the impact of user behaviors on KPIs like purchases, referral traffic and more.
Grow awareness by enabling users to syndicate content, products and events via email and more than 200 social networks across any device. Prompt social syndication at highly influential, opportune moments, like after a purchase is made, and leverage social shares data to tailor recommendations, emails and more.
Put your brand at the center of user conversation with rich media comments that are SEO friendly and shareable across social networks. Promote discussion by reducing comment spam with robust moderation tools and allowing users to reply to comments, tag one another and subscribe to comment streams and notifications.
Showcase relevant content and real-time activities from users’ social network connections and your entire online community. Feature actions taken via Gigya’s social plugins, as well as any custom actions tagged across your site to build community engagement, drive content discovery and increase valuable user actions.
Increase engagement and live event participation by letting socially logged-in users chat with their social connections and your entire site community in real-time. Users can share chat messages to their social networks to encourage friends to join the discussion, driving high quality referral traffic to your site or app.
Ratings & Reviews
Empower users to share and syndicate opinions about your products and services. Let your customers do the selling for you by surfacing authentic user-generated content that informs your online community, improves SEO performance, drives product discovery and increases conversion rates.
Give users the ability to provide feedback and indicate intent in a single click with customizable social reactions buttons like “awesome,” “hate it” or “want it.” Reactions can be seamlessly shared to social networks, and are easily turned into polls or votes that provide clear insight into customer sentiment.
Leverage Gigya’s social plugins to meet marketing’s requirements for social engagement, freeing your team to develop new, strategic services and focus on data center issues that truly matter to you. Gigya’s plugins accomplish these feats with ease and minimal additional coding.