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Connect: Identify and Engage Customers

Establish meaningful connections — based on trust — that encourage customers to self-identify and engage.

For Today’s Business, there is Only One Boss: The Customer

One bad experience can drive a would-be customer away. Whether they’re subscribing to a newsletter, filling-out a credit loan form, registering for an account or posting a review, it’s imperative for businesses to offer customers a convenient, flexible and transparent “front door”.

Truly Knowing Customers Drives Engagement and Revenue

Gigya’s platform enables businesses to create a seamless and secure digital “handshake” and grow their audiences, with best-practice registration and social login forms and flows configurable to fit customer experience needs. Social Engagement and Loyalty add-ons help brands understand and retain customers.

Get ready for GDPR

Do you hear that ticking sound? We sure do. The EU’s General Data Protection Regulation (GDPR) will be enforced on May 25, 2018, and penalties for non-compliance are harsh. Do you have a plan? If not, download our CIAM GDPR Readiness Toolkit to start planning now.

Connect: Product Features

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Lite Registration

Lite Registration is a premium, add-on service for Gigya’s Customer Identity Management platform. It enables clients to offer their customers online sign-ups that require only an email address, with no need for a password and only the customer’s consent needed for activation. This helps drive customer engagement with newsletters, promotional offers, “contact us” and other demand generation forms, and businesses can then move subscribers toward full account conversion using optimized email-based marketing programs.

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Registration-as-a-Service (RaaS)

RaaS is a scalable and responsive solution that allows businesses to seamlessly identify and register customers while capturing a wide variety of customer data through frictionless and customizable registration and social authentication.

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Social Login

Social Login helps businesses increase conversions by reducing friction in registration and authentication processes while gaining permission-based access to social identity data.

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Single Sign-on (SSO) and Site Groups

Gigya’s Site Groups feature facilitates multi-site, multi-brand administration and enables single sign-on functionality that allows a customer to log in to one site and be automatically signed into every site in the same site group. Logging out on one site also signs a user out of the entire group, providing a uniform experience across all sites that operate under one organization, and giving users seamless and secure access across every touchpoint.

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Social Engagement

These fully-integrated, out-of-the-box social share plugins enable businesses to create an interactive experience while building more complete user profiles.

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Loyalty

These tightly integrated plug-ins allow businesses to gamify valuable on-site behaviors and improve customer loyalty and retention while gaining new insights.

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Network Protected Identity (NPI)

Gigya monitors the 1.2 billion identities managed by our platform and can deliver stepped-up security when we detect account irregularities, such as account takeover attempts.

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Meet us at

Rogers Cup
Toronto, Canada

August 5-13, 2017
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