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Video: How Cox Engages and Retains Customers in Today’s Digital Age

In the video below, we talk to Executive Director of Social Media Marketing of Cox Communications Adam Naide about the company’s biggest challenges when it comes to consolidating all their social and digital channels. Naide also discusses how Cox plans to engage and retain their customers using social infrastructure technology going forward.

-Emma Tzeng, Marketing @gigya

By Emma Tzeng

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